Shipping policy
Shipping Policy
Last updated: June 2026
Thank you for shopping with Balkan Apparel.
Processing Times
All orders are processed within 1 to 3 business days.
During product launches, promotions and peak periods, processing times may be slightly longer.
Once your order has been dispatched, you will receive a confirmation email with tracking information.
Australia
Standard Shipping
$12.95 Australia wide
Free standard shipping on orders over $150
Estimated delivery time: 3 to 5 business days
Express Shipping
$17.95 Australia wide
Estimated delivery time: 1 to 2 business days
Delivery timeframes are estimates only and may vary depending on your location and Australia Post service availability.
International Shipping
We ship worldwide using Australia Post International services.
Shipping costs are calculated at checkout based on your location and order weight.
Delivery timeframes vary by destination and selected shipping method.
International customers are responsible for any customs duties, taxes, import charges or other fees imposed by their country.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to become available.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Balkan Apparel is not responsible for orders delayed, lost or returned due to incorrect address details supplied by the customer.
Lost or Delayed Parcels
Once an order has been handed to the shipping carrier, delivery is outside of our control.
If your parcel is significantly delayed or appears lost, please contact us and we will assist in lodging an enquiry with the carrier.
Contact Us
For any shipping enquiries, please contact: